Contact Us: (805) 601-6840​
JB Risk Management & Insurance Services
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    • Builders Risk Quote
  • Plumbing and Leak Detection Program
  • Insurance
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Privacy Policy

Introduction
JB Risk Management & Insurance Services (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, interact with our services, complete forms, communicate with us, or otherwise engage with our business.
​

This Privacy Policy is designed to comply with applicable United States privacy laws, including but not limited to:

  • California Consumer Privacy Act (CCPA)
  • California Invasion of Privacy Act (CIPA)
  • Video Privacy Protection Act (VPPA)
  • Federal Trade Commission Act (FTC Act)
  • Applicable telecommunications and marketing laws
Website or services, you consent to the practices described in this Privacy Policy.

Information We Collect


We may collect the following categories of personal information:

Information You Provide Directly
  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Insurance or financial inquiry details
  • Information submitted through forms, chat widgets, surveys, or customer support requests
  • Documents or files voluntarily uploaded

Automatically Collected Information

When you access our website, we may automatically collect:
  • IP address
  • Browser type and version
  • Device identifiers
  • Operating system
  • Referring URLs
  • Website usage data
  • Session activity
  • Cookies and tracking technologies

Communications Data

We may retain records of:
  • SMS communications
  • Email communications
  • Call logs
  • Customer support interactions
  • Appointment requests

How We Use Your Information

We may use your information for the following business purposes:
  • Provide requested services
  • Respond to inquiries
  • Deliver insurance quotes or related information
  • Process applications and transactions
  • Improve website performance and user experience
  • Conduct analytics and marketing
  • Prevent fraud or misuse
  • Comply with legal obligations
  • Send service-related communications
  • Maintain internal records

We do not sell sensitive personal information.

SMS, Phone Calls, and Communications Consent

By submitting your information through our website, forms, or communication channels, you consent to receive communications from us, which may include:
  • Phone calls
  • Emails
  • SMS or text messages
  • Appointment reminders
  • Customer service communications
  • Marketing communications (where permitted by law)

Message and data rates may apply. Message frequency may vary.

You may opt out of SMS communications at any time by replying:

  • STOP to unsubscribe
  • HELP for assistance

Consent to receive marketing messages is not a condition of purchase.

Cookies and Tracking Technologies

We use cookies, pixels, session replay technologies, analytics tools, and similar technologies to improve website functionality and marketing performance.
These technologies may collect information regarding:
  • Website interactions
  • Click activity
  • Navigation behavior
  • Device information
  • Session recordings


You may disable cookies through your browser settings; however, portions of the website may not function properly.

California Consumer Privacy Act (CCPA) Notice

If you are a California resident, you may have the following rights under the California Consumer Privacy Act (CCPA):

Right to Know

You may request information regarding:
  • Categories of personal information collected
  • Sources of collection
  • Business purposes for collection
  • Categories of third parties receiving data


Right to Delete
You may request deletion of certain personal information collected about you.

Right to Correct
You may request correction of inaccurate personal information.

Right to Opt-Out
You may request that we do not sell or share your personal information.

Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.
To submit a request, contact:

Email: [email protected]
Phone: (805) 601-6840


We may verify your identity before processing requests.

California Invasion of Privacy Act (CIPA) Disclosure

In compliance with the California Invasion of Privacy Act (CIPA), we disclose that our website may utilize technologies including:
  • Session replay software
  • Chat features
  • Analytics tools
  • Cookies and tracking pixels

These technologies may record interactions with our website to improve customer experience, analyze website performance, and provide customer support.

By using this website, you consent to such monitoring and data collection to the extent permitted by applicable law.

Video Privacy Protection Act (VPPA) Disclosure

Our website may contain embedded videos, video content, or third-party video players.

If you interact with video content on our website, certain viewing information may be shared with third-party providers such as hosting platforms, analytics services, or advertising partners.

We do not knowingly disclose personally identifiable viewing information except:
  • With your consent
  • As required by law
  • As permitted under the Video Privacy Protection Act (VPPA)

Third-Party Services

We may use third-party service providers for:
  • Website hosting
  • Analytics
  • Marketing
  • CRM systems
  • SMS delivery
  • Payment processing
  • Video hosting
  • Scheduling systems

These providers may have access to limited information necessary to perform services on our behalf.
Examples may include:
  • Google Analytics
  • Meta/Facebook
  • CRM providers
  • Email marketing providers
  • Embedded video services

We encourage users to review third-party privacy policies.

Data Retention

We retain personal information only as long as reasonably necessary to:
  • Fulfill business purposes
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Retention periods may vary depending on the nature of the information

Data Security

We implement commercially reasonable safeguards designed to protect personal information from:
  • Unauthorized access
  • Disclosure
  • Misuse
  • Loss
  • Alteration

However, no method of internet transmission or storage is completely secure.


​
Children’s Privacy

Our services are not directed toward children under 13 years of age.

We do not knowingly collect personal information from children under 13.

If we become aware that information from a child has been collected without appropriate consent, we will delete it promptly.


Your Privacy Choices

You may:
  • Request access to your information
  • Request deletion of personal information
  • Opt out of marketing communications
  • Disable cookies in your browser
  • Contact us regarding privacy concerns

To exercise your rights, contact:

Email: [email protected]
Phone: (805) 601-6840


Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Changes become effective upon posting to this page.

We encourage users to review this Privacy Policy periodically.

Contact Information

If you have any questions regarding this Privacy Policy, contact:
​

JB Risk Management & Insurance Services [Insert Address] [email protected] (805) 601-6840

Terms & Conditions

Effective Date: May 2026

Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms & Conditions.

If you do not agree with these Terms, please do not use this website.

Services Disclaimer

The information provided on this website is for informational purposes only and does not constitute legal, financial, insurance, or professional advice.

​Coverage availability, pricing, and eligibility may vary by state, provider, and applicant qualifications.

Website Use

You agree not to:
  • Use the website for unlawful purposes
  • Attempt unauthorized access
  • Disrupt website functionality
  • Upload malicious code
  • Misrepresent your identity
  • Interfere with website security

We reserve the right to restrict access for violations.
​

Intellectual Property

All website content, including:
  • Text
  • Graphics
  • Logos
  • Branding
  • Images
  • Videos
  • Software

is owned by or licensed to JB Risk Management & Insurance Services and protected under applicable intellectual property laws.

No content may be copied, reproduced, or distributed without written permission.

User Submissions

By submitting forms, reviews, feedback, or communications, you grant us a non-exclusive right to use such content for business purposes.

You represent that submitted information is accurate and lawful.

Third-Party Links

This website may contain links to third-party websites.

​We are not responsible for the content, security, or privacy practices of external websites.

Accessing third-party websites is at your own risk.

​SMS Terms

By opting into SMS communications:
  • You consent to receive text messages from us
  • Message frequency may vary
  • Message and data rates may apply
  • Consent is not a condition of purchase

To unsubscribe, reply STOP.

For assistance, reply HELP.

No Guarantees

We do not guarantee:
  • Continuous website availability
  • Error-free functionality
  • Accuracy of all website content
  • Specific insurance outcomes or pricing

Services are provided “as is” and “as available.”

Limitation of Liability

To the fullest extent permitted by law, JB Risk Management & Insurance Services shall not be liable for:
  • Indirect damages
  • Consequential damages
  • Lost profits
  • Data loss
  • Service interruptions
  • Unauthorized access
​
arising from use of this website or services.

Indemnification

You agree to indemnify and hold harmless JB Risk Management & Insurance Services, its employees, affiliates, and partners from claims arising from:
  • Your misuse of the website
  • Violation of these Terms
  • Violation of applicable laws

Governing Law

These Terms shall be governed by the laws of the applicable state in which the business operates, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from use of this website shall be resolved through:
  • Informal negotiation first
  • Mediation or arbitration where permitted
  • Courts of competent jurisdiction if necessary

Modifications
We reserve the right to modify these Terms & Conditions at any time.

Updated versions become effective upon posting.

Continued use of the website constitutes acceptance of revised Terms.

Contact Information
​

For questions regarding these Terms & Conditions, contact:
JB Risk Management & Insurance Services
100 East Thousand Oaks Blvd​
Suite #145

Thousand Oaks, CA 91360
[email protected]
(805) 601-6840

We are licensed in California, Colorado, Nevada, Texas, Utah, Idaho, and Hawaii.


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JB Risk Management & Insurance Services
100 East Thousand Oaks Blvd
​Suite #145
Thousand Oaks, CA 91360
(805) 601-6840
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Mount-Clef-Ridge-Wildwood-Thousand-Oaks-Mountclef photo by Niceley | CC-BY-SA-4.0 | Website by InsuranceSplash​

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